Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

• Answer inbound calls and assist customers with inquiries.
• Provide product information and resolve issues efficiently.
• Document customer interactions in the system.
• Maintain a positive and professional demeanor.
• Meet performance metrics and objectives.
• Collaborate with team members to enhance service quality.
• Educational Qualifications: High (old curriculum)/Senior High School diploma required.
• Experience Level: No prior experience necessary; training will be provided.
• Skills and Competencies: Can speak English, strong customer service skills, and effective communication.
• Working Conditions: Comfortable office environment; may require extended periods of phone use.
• Qual...