Call Center Representative (Night Shift)

Location: Karachi (On-site) Department: Patient Experience & Support Employment Type: Full-Time | Night Shift
Who We Are
Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain — from feasibility to closeout.
Our portfolio spans Data Operations, Patient Recruitment, and Regulatory Services , enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by FDA and ICH-GCP standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
We are expanding our Customer Experience function and seeking a customer-centric, articulate, and resilient professional to...