Call Center Representative

Company Description
Sterling Global Call Center, Inc. is a rapidly growing outsourcing contact service provider based in the Philippines. The company serves both local and international clients with its comprehensive inbound, outbound, and blended call center solutions. Known for consistently delivering excellent customer service, Sterling Global provides reliable and efficient communication support. It is a trusted partner for companies looking to optimize their customer interaction processes.
Role Description
This is a full-time on-site role for a Call Center Representative, located in Pasig. Responsibilities include managing inbound and outbound calls, addressing customer inquiries, and resolving concerns efficiently. The role requires maintaining excellent customer satisfaction through professional communication and timely support. Representatives will handle customer accounts, provide accurate information, and ensure a positive interaction at every touchpoint.
Qualific...