Call Center Representative

Overview

On-site - Pasig Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards: Performance Bonus, Employee of the Month Award, Incentives

Benefits

Government Mandated Benefits

Insurance Health & Wellness: HMO

About the Team

Grab Support team drives Grab core values 4H (Heart, Hunger, Humility, and Honour). Promoting ease to our customers; driver-partners, merchants, and passengers using Grab services, including but not limited to payments, mobile wallet transactions, financing, insurance, and wealth; in customer support transactions focusing on quality and customer satisfaction.

Assignment Overview

1. Provide customer support to Grab customers in the Philippines.
2. Build and maintain good relationships and community building efforts with Grab’s customers.
3. Guiding our customers in using Grab mobile application, with a primary focus on ALL Grab ser...