Call Center Representative (Patient Care Coordinator)

Call Center Representative (Patient Care Coordinator)

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

HMO

Qualifications:

• At least High School Graduate
• Willing to learn and grow in the BPO industry

Key Responsibilities

• Respond to inbound calls, emails, or chat inquiries from patients and healthcare partners
• Schedule, confirm, and reschedule patient appointments
• Verify patient demographics and insurance information
• Provide clear guidance on healthcare services, procedures, and next steps
• Coordinate with clinical teams, providers, and insurance companies to ensure continuity of care
• Document interactions accurately in patient management systems
• Resol...