Call Center Representative

Overview

Job Title: Call Center Agent (Outbound / Inbound)

We are looking for motivated and energetic Call Center Agents to join our growing team. The ideal candidate will be responsible for handling customer calls professionally, providing accurate information, and achieving daily performance targets.

Key Responsibilities

• Handle outbound and/or inbound calls in a professional manner
• Follow provided scripts and campaign guidelines
• Understand customer needs and provide relevant solutions
• Maintain call quality and compliance standards
• Achieve daily and monthly performance targets
• Update call records accurately in the system

Job Details

• Job Type: Full-time
• Shift: Night Shift
• Timings: 7:00 PM – 5:00 AM
• Location: On-site
• Salary: Fixed + Commission / Bonuses

What We Offer

• Market-competitive salary
• Performa...