Call Center Representative

Call Center Representative
Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) • Call Center






Job Type

Full-time

Description

Call Center RepresentativeRochester, NY

Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.No matter what.


In support of PPCWNY’s mission, the Call Center Representative has responsibility for communicating accurate and detailed information about health services, appointment making, medical procedures, and insurance/financial options. In this role, the representative will guide the patient through the pre-appointment process and provide instructions to patients regarding Health Center visits and care. The Call Center Representative serves as the first point of contact to our organization and should exemplify o...