Call Center Representative

Job Title: Call Center Representative - International Campaign (Evening & Night Shift)

Job Summary:

Our company is seeking driven and professional Call Center Agents for our Vehari office. You will be the first point of contact for our international clients in the US and Uk focusing on B2B markets. The ideal candidate is an excellent communicator who can handle outbound calls, qualify leads, and provide a great customer experience. This role requires working the night shift.

Key Responsibilities:

• Conduct outbound calls to engage potential customers and introduce our services.
• Listen actively to customer needs and answer initial questions effectively.
• Qualify leads by verifying information and gauging interest level.
• Schedule appointments or transfer interested clients to the sales department.
• Maintain detailed and accurate records of all interactions in the CRM system.
• Follow communication scripts and guid...