Call Center Representatives at Bridge Talent Management
ConfidentialJob Description
Job Description
One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.
Call Center Representatives
Job Overview
Our client in the microfinance is looking for a skilled Call Centre Representative.The Call Center Representative is responsible for managing inbound and outbound communication with customers across phone, email, and chat channels. This role ensures customer satisfaction by addressing inquiries, resolving complaints, logging interactions, and providing accurate product and service information. The representative will also support sales initiatives through upselling and contribute to continuous service improvement through feedback collection.
Key Responsibilities:
Customer Interaction:
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