Call Center Team Lead -

Service Delivery Team Lead (TL) – Buenos Aires, Argentina

Are you an experienced leader with a passion for driving operational excellence and leading high-performing teams?
Join our growing team in Buenos Aires, Argentina, where you will play a key role in managing service delivery operations, ensuring quality performance, and supporting business success in a dynamic, global environment.

Lead Operations in a Global Environment

As a Service Delivery Team Lead, you will be responsible for overseeing day-to-day operations, managing team performance, and ensuring service quality meets client expectations. You will act as the bridge between operations, clients, and internal stakeholders, driving efficiency, engagement, and continuous improvement.

Key Responsibilities – Service Delivery TL

• Lead and manage a team to achieve operational targets and KPIs
• Monitor team performance, ensu...