Call Centre Agent

As part of this, we endeavor to provide opportunities to candidates proud to offer another career development opportunity for the position mentioned above. We basically require people who are well spoken, goal oriented in our fields including Finance, Cellular and insurance. we don't require any experience

Main Responsibilities
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• Responsible for acting as a liaison between customers and the company
• Assisting with complaints, errors, account queries, billing, cancelations, and other queries
• Escalate matters that are not able to be resolved or are identified as priority issues
• Signing up new customers and activation of accounts
  • Communicating with customers and verifying account information
• Accurate capturing of customer data
• Quickly and professionally ascertain the customers problem or reason for calling
• Provide advice to customers on company information and services
• Manage live chat, WhatsApp ...