Call Centre Agent

Our client Promasat (PVT) LTD is looking for a Call Centre Agent in Lahore.
Promasat (PVT) LTD is seeking a dedicated Call Centre Agent with at least one year of experience to join our dynamic customer service team. This role is essential in delivering exceptional customer support by managing inbound and outbound calls efficiently. The ideal candidate demonstrates excellent communication skills, active listening, and the ability to solve problems promptly while using call center and customer relationship management software. They work diligently in a fast-paced environment, maintaining strong multitasking and time management skills to meet performance targets and enhance customer satisfaction.
The Call Centre Agent will actively contribute to a positive customer experience by accurately documenting call information and collaborating effectively with team members. This position requires flexibility in working various shifts, punctuality, discipline, and the ability to perform well...