Call Centre Agent

Overview:

5 work's day (4 Weekdays + 1 Weekend)

Attractive Basic + Shift Allowance

Structure training provided

Job Description:

• Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions

Job Requirement:

• Previous customer service experience in Call Centre have added an advantage
• Ability to multitask and work in fast pace environment
• Strong verbal communication skills and active listening abilities.

Interested candidates may send resumes to or apply through the application system. Regret ...