Call Centre Customer Service Agents

Call Centre Agents / Customer Care Agents Needed Urgently

No Experience required

WhatsApp.

key roles will include the following

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company's new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services

skills and attributes

Effective Communication:

Clear verbal and written communication is essential. Agents must articulate information clearly and adapt their tone to suit customer preferences.

Job Type: Permanent

Education:

• High School (matric) (Preferred)

Work Location: In person