call centre - customer service premium management, contract clerk

RecruitFirst
Contract Kuala Lumpur, Federal Territory of Kuala Lumpur Information and Record Clerks
Posted:
March 03, 2026
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Overview

Who you'll be working for

Largest Insurance Company in Malaysia

What requirements you'll need to be eligible

  • Diploma holder 

  • Relevant computer skills

  • High level of integrity, takes accountability of work and good attitude over teamwork.

  • Takes initiative to improve current state of things and adaptable to embrace new changes
  • What you'll be doing on the job

  • To ensure all Direct Credit bank account registration transactions are attended and meet/ exceeded department’s performance metrics and standards.

  • Attending to simple correspondence, ICM and telephone enquiries from policyholders, branches and agents relating to Direct Credit matters in a clear, accurate and timely manner via different channel, i.e Email, letter, ICM, Call Centre escalations.

  • Any ad-hoc duties as and when given by the management.
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    Job Overview

    Job Type: Contract
    Location: Kuala Lumpur, Malaysia
    Posted: March 03, 2026
    Deadline: April 12, 2026