Call Centre Executive

, Permanent Position: Call Centre Executive Company Overview: Info Resume Edge is a leading provider of professional resume writing and career development services. Our team of experienced writers and career coaches work with individuals to help them achieve their career goals and stand out in the competitive job market. Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Executive. In this role, you will be responsible for providing exceptional customer service to our clients and assisting them with their resume writing and career development needs. Key Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide information about our services and assist customers in choosing the best option for their needs - Schedule appointments for our team of writers and career coaches - Conduct follow-up calls with customers to ensure satisfaction and gather feedback - Maintai...