Job Description
Call Handler & Customer Service Agent
Support UK Government Energy Efficiency Programs from South Africa, Fully Remote
Customer Service | R R19 000 | UK Hours (Mon-Fri, 8am-5pm)
About Our Client
Our client is a specialist service provider supporting major UK government initiatives in energy efficiency. Focused on reducing carbon emissions and alleviating fuel poverty, they play a critical role in delivering the ECO4 and GBIS schemes. With a dynamic remote team based in South Africa, they offer meaningful, long-term career opportunities for professionals looking to make an impact while working UK business hours.
The Role: Call Handler & Customer Service Agent
As a Call Handler & Customer Service Agent, you will support UK-based energy efficiency programs by managing inbound and outbound calls, verifying customer eligibility, and coordinating surveys and installations. This role is ideal for someone who thrives in a detail-oriented, servi...
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