Caller/Appointment Setter

Key Responsibilities

• Call previous members and inquiries from The Burn Fitness contact list
• Reintroduce The Burn Fitness programs, classes, and current promotions
• Understand why former members stopped attending and professionally address concerns
• Qualify leads and assess interest in rejoining the gym
• Encourage prospects to book a gym visit, consultation, or re-enroll
• Schedule appointments and follow-up calls for interested leads
• Update call results, notes, and lead status accurately in the CRM or tracking sheet
• Meet daily and weekly call and appointment-setting targets
• Maintain a positive, energetic, and professional phone presence

Requirements

• Experience in Mindbody Software and in Go High Level.
• Experience as a caller, appointment setter, or sales agent (fitness or gym industry is a plus)
• Strong verbal communication and listening skills
• Confident...