(CAN) Customer Service Desk Associate

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front‑end operations.

What you’ll do

• Properly follows Refund Automation procedures according to company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensures all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips before being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay fo...