Cape town fintech customer care team lead

A South African payments and financial services business is seeking a Customer Care Team Lead to ensure exceptional customer service and lead a dedicated team. The role involves providing coaching, monitoring performance metrics, and fostering a collaborative environment. The ideal candidate will have a background in business management and at least 3 years of experience in customer care leadership, with a passion for driving customer satisfaction and team performance in a fast-paced fintech environment.#J-18808-Ljbffr