Card Disputes & Chargeback Operations Lead

A leading banking institution in Pakistan is seeking a professional to manage chargeback and dispute processes. Responsibilities include validating and processing chargebacks, handling customer complaints, and ensuring compliance with regulatory requirements. The ideal candidate will have 3–5 years of relevant experience, strong analytical and communication skills, and a good command of MS Suite, especially Excel. This role is essential to uphold the integrity and compliance of banking transactions.
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