Cards Onboarding Team Lead Role

Join Fairstone Bank as a Team Lead, specializing in onboarding for Visa products while enjoying a flexible hybrid work model. Focus on enhancing team performance and operational efficiency.
This role demands your expertise in managing and coaching New Account Specialists within the Cards Team. Your contributions will ensure compliance and accuracy throughout the onboarding lifecycle. Expect to engage in various quality control measures and collaborate across departments to improve processes.
Key Responsibilities:
• Provide coaching and support to New Account Specialists
• Conduct monthly application reviews for quality assurance
• Manage application workflow to meet service targets
• Identify trends and implement corrective actions
• Support process improvements and best practices initiatives
Requirements:
• University degree required
• 2–4+ years in financial services or credit card operations
• Strong organizational and time-management skills
• Exc...