Care Coordinator

SnappyCX is seeking experienced Care Coordinators to join its client’s care team. This is a fully-remote, full-time position. You will serve as a central point of contact for patients, families, client’s and care staff within a fast-paced, high-volume home care environment. Preference is given to candidates with prior home care coordination experience who can start within one week.

Key Responsibilities

• Handle high volume of incoming calls (80+ per week), serving as the primary contact for clients, families, caregivers, referral sources, and healthcare professionals
• Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
• Review doctors’ notes, upload prescriptions, and confirm care plans are current and accurate.
• Schedule, reschedule, and monitor care assignments across multiple care locations using cloud-based scheduling systems.
• Use scheduling and care-manag...