Care Manager LatAm – Customer Escalations & SLA Lead

Nokia is seeking a professional in Lima, Peru, for a role focused on providing technical support and managing customer relationships. The ideal candidate will have at least 5 years of experience in troubleshooting FN Fiber products and a bachelor's degree in a relevant field.

This role requires strong analytical skills and fluency in both Spanish and English, along with the ability to manage escalations and ensure compliance with service agreements.

Benefits include flexible working arrangements, life insurance, and a focus on employee growth and well-being.