Care Navigator - Medical Assistant

Position Title: Full-time Care Navigator Medical Assistant Location: 200 W. Douglas, Ste. 900, Wichita, KS 67202 - Applicant must be able to work on-site Department: Integrated Health Management Reports To: Case Manager/Director of Integrated Health Management Employment Type: Full-time Hours: 10a 7p this is subject to vary or change with alternative shifts 8a 5p or 9a -6p Days: Monday through Friday, no holidays, no weekends Position Overview: The Medical Assistant Care Navigator supports members of a Preferred Provider Organization (PPO) network and Third-Party Administrator (TPA), assisting with navigation of healthcare services, benefits, and coordination of care. This role ensures seamless communication between members and providers, optimizing the member experience within the boundaries of the medical assistant scope of practice. Key Duties and Responsibilities Member Outreach and Engagement Contact members to provide education on benefits, preventive health options, and avai...