Career as Guest Services Manager

Join our team as a Guest Services Manager located in Edmonton, AB. This role is essential for ensuring excellent service quality and operational efficiency in a full-time, permanent capacity.

We are looking for a Guest Services Manager with 2 to 3 years of management experience to implement effective policies and lead guest services. Your role will involve recruiting and training staff, conducting performance reviews, and handling supplier negotiations. Engaging with clients to meet their needs while overseeing budgets and marketing tasks will be key responsibilities.

Key Responsibilities: • Create and enforce policies for smooth operations • Hire and train staff focusing on service excellence • Review performance and provide feedback regularly • Negotiate effectively with clients and vendors • Manage customer inquiries and enhance service satisfaction

Requirements: • Minimum 2 years in a management capacity • College diploma is necessary • Excellent organiza...