CareRx Customer Service Pharmacy Specialist

Join CareRx in Edmonton, AB as a Pharmacy Customer Relations Specialist and make a difference in senior care. Support customers by managing inquiries and ensuring accurate billing services in this on-site position.
In this vital role, you will support a collaborative team dedicated to enhancing pharmacy services. Your experience in customer relations and billing is essential for addressing inquiries, processing payments, and maintaining regulatory compliance. Your clinical expertise will shine within an environment focused on care.
Key Responsibilities:
• Answer customer inquiries and resolve complaints
• Process account payments and manage billing
• Provide information on pharmacy services and costs
• Maintain customer account records
• Collaborate with teams for quality assurance in billing
Requirements:
• Post-secondary education in Pharmacy or related field
• Customer relations and billing experience preferred
• Experience with KROLL software in lon...