Cargo specialist

We are looking for a Cargo Domain SME to provide expertise in air cargo operations, cargo management systems, and end‑to‑end cargo processes. The role supports product teams, delivery programs, customer workshops, and digital transformation initiatives across the cargo ecosystem.
Key Responsibilities
Domain Expertise
- Provide subject matter guidance across air cargo processes, including:
- Cargo Reservations & Booking
- Air Waybill (AWB) management
- Export & Import operations
- Warehouse & terminal operations
- ULD management
- Cargo revenue accounting
- Customs & regulatory compliance
- Special cargo handling (DG, perishables, pharma)
Solution Consulting
- Define business requirements, workflows, and user stories for cargo applications.
- Drive process mapping and solution design for new features, automation, and digitalization initiatives.
- Perform impact analysis, gap analysis, and process optimization.
Stakeholder Coordination
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