Carrier Relations Engineer

What you can expect​

As a Carrier Relations Engineer, you'll design and implement SIP trunking solutions while managing relationships with carrier partners worldwide. Your role combines hands-on technical work, with strategic initiatives like expanding services into new markets. You'll collaborate across engineering, operations, and commercial teams in a dynamic environment that balances technical depth with vendor management and continuous service improvement.

About the Team

You'll join the Global Telecom Operations (GTO) organization, building and maintaining voice and messaging infrastructure that powers Zoom's communications platform. Our team manages carrier relationships across multiple regions, combining carrier engineers, infrastructure specialists, and operations managers who deliver reliable, high-quality telecom services at scale. We value technical excellence, collaborative problem-solving, and continuous learning, where your expertise will directly imp...