Case Management Assistant

Job Title: Case Management Assistant
Job Description
The Case Management Assistant will support discharge planning alongside Case Managers and Social Workers. This role involves assessing post-hospital needs to determine appropriate discharge requirements and coordinating referrals, authorizations, and transportation services. You will communicate patient preferences, provider options, and discharge timelines, as well as provide benefit coverage information and collaborate with payers as needed. Monitoring progress toward discharge goals and escalating barriers appropriately is essential, along with facilitating transfers to post-acute facilities, including preparing documents and obtaining necessary signatures.
Responsibilities

+ Support discharge planning with Case Managers and Social Workers.

+ Assess post-hospital needs and help determine appropriate discharge requirements.

+ Coordinate referrals, authorizations, and transportation services.
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