Case Management Executive (ID: 696035)

Responsibilities:

• Coordinate pre-operative planning with surgical teams and patients, ensuring timely investigations and surgery bookings.
• Manage logistics and scheduling with internal departments and referring hospitals to optimize patient experience.
• Provide education to patients and families on admission procedures, financial counselling, and pre-operative expectations.
• Act as liaison between patients and clinical teams during post-operative care, ensuring clear communication of care plans and discharge instructions.
• Manage and analyse data for clinical, research, audit, and administrative purposes.
• Organise and support internal and external meetings, preparing materials and tracking follow-ups.
• Support clinic management, including appointment scheduling and closure processes.
• Assist with accurate and timely submission of medical reports.
• Perform additional duties as assigned by surgical teams or ...