Case Manager

Case Manager in Colombia, Bogota, Hybrid

At Pharmbills, we connect top talent in Eastern Europe and Central Asia with leading U.S. companies without asking them to relocate. With over 1,000 team members across 7 countries, we offer remote, long-term roles that deliver global impact and professional growth.

About the Role

At the core of quality behavioral health services is strong communication, organization, and support. As a Case Manager, you will play a key role in connecting families with care teams, ensuring smooth coordination, timely follow-ups, and an exceptional client experience throughout the care journey.

What You’ll Do

• Serve as the primary point of contact between the office and families, building strong and supportive relationships.
• Coordinate and monitor client reassessments to ensure timely scheduling and follow-up.
• Track and report weekly billing trends and assist with operational overs...