Case Manager – Children & Families

About the role

This role is based in Nowra, with occasional travel to other regional offices to provide additional support when required. You will deliver direct client work to individuals, couples and families with complex needs, working closely with internal programs and external partners.

• Providing case management support to complex families

• Working alongside Family Dispute Resolution practitioners

• Managing referrals and supporting clients through service pathways

• Providing clients with information about our mediation processes

• Supporting clients impacted by family and domestic violence, including safety planning and risk awareness

• Maintaining accurate, timely and compliant client documentation

• Building strong internal and external referral relationships

About you

• A Bachelor qualification in Social Work or Psychology, or an equi...