Case Manager

Responsibilities

• Communicate regularly with clients to provide case updates and answer questions.
• Coordinate with attorneys to ensure clients receive appropriate medical care.
• Open and manage insurance claims; respond to insurance company inquiries.
• Request and organize medical records and bills in collaboration with the admin team.
• Maintain accurate case files and documentation using case management software.
• Work closely with internal teams to ensure smooth case progression.

Skills

• Minimum 2 years of stateside plaintiff personal injury pre-litigation experience.
• Familiarity with personal injury processes and terminology.
• Ability to work independently and manage multiple cases simultaneously.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Experience with case management software (Filevine preferred; SmartAdvocate or similar acceptable).
• Stro...