Case Manager

JOB PURPOSE

The Lead Case Manager will manage the Puerto Rico USDA program and guide efforts to address the daily challenges faced by farmers and ranchers. This position will ensure the program is operating in accordance with the rules and regulations set forth by the funder to include fiscal oversight.

ESSENTIAL JOB RESPONSIBILITIES

• Manage the day-to-day activities, ensuring alignment with USDA and Puerto Rico Department of Agriculture goals and timelines.
• Track the progress of workshops, outreach events, technical assistance, and field activities, ensuring they meet planned objectives.
• Provide guidance and problem‑solving support to staff, ensuring that challenges in the field are addressed promptly.
• Ensure compliance with program guidelines, policies, and regulation.
• Complete program reports as required to include budget, marketing/outreach efforts.
• Build and maintain relationships with key agr...