Case Manager (TFT) (CUPE 6.26)

Scope of Position

To deliver the Ontario Works Program by undertaking the following tasks:

• Interview clients, complete required documentation, determine initial and ongoing eligibility and entitlement and provide information, guidance, referrals and community liaison on clients’ behalf.

Position Description

• Interview potential program participants and collect, verify, and input information related to past history, living arrangements, and current financial status.
• Determine initial and ongoing eligibility and entitlement in accordance with the Ontario Works Act, Ministry directives, and local policies.
• Determine and monitor ongoing eligibility by keeping abreast of legislative/directive changes and ensure all documentation is current through routine client office interaction and monitoring and verifying declared income.
• Approve trustees on behalf of applicants under 18 years of age and others th...