Case Resolution and Intake Specialist Role

Become a vital part of the College of Immigration and Citizenship Consultants as a Specialist in Intake and Resolutions. Your expertise will guide case management and facilitate resolutions to uphold ethical standards.
This contract role focuses on analyzing complaints relating to professional obligations of licensees. As a Specialist, you will engage with stakeholders to gather information, provide case documentation, and present cases to the Complaints Committee. Your analytical approach ensures the College maintains legislative compliance within immigration and citizenship services.
Key Responsibilities:
• Review and analyze professional obligation cases
• Engage with complainants and prepare documentation
• Assist the Complaints Committee during meetings
• Summarize cases with detailed reports
• Maintain up-to-date knowledge of relevant policies
Requirements:
• College Diploma in law, business administration, or immigration
• 1-3 years of experience in...