Cash Collection Representative II

**Job Description:**

+ **Essential Duties and Responsibilities**
+ Perform daily collection activities and monitor overdue payments from customers.
+ Engage in daily collection activities through telephone calls, emails, reminders, and statements.
+ Approach customers daily to build and nurture positive relationships.
+ Maintain accurate and up-to-date customer details and account records by complete portfolio clean‑up activities, account audits, and reconciliation tasks
+ Review, validate, and recommend release of customer orders on credit hold per Envista credit policy
+ Drive necessary actions to improve Days Sales Outstanding and reduce bad debt percentages.
+ Collaborate with Sales Managers, Sales Representatives, and Customer Service to discuss customer status and new orders.
+ Prepare collection arrangements, payment plans or Extended terms.
+ Handle adjustments, queries, and resolve problems within company guidelines and policy.
+ Process...