CASHIER, PATIENT PAYMENT

General Description

This staff shall assist the Business Office Executive and officer in performing the functions of cashier. To ensure choose the correct bill type, payer code, charges completeness and collection of payment/support with valid GL and others related matters.

Job Description

• Responsible for generating final bills for all Outpatient, Inpatient, and Day Case patients in a timely manner.
• Ensure that all cash-paying patients have fully settled their bills upon generating the final bill.
• For cases with outstanding amounts, prepare a Letter of Undertaking (LOU) after approval from top management, following KPJHQ SOP guidelines.
• Credit bills (Insurance, TPA, Panel, Corporate Guarantee Letters) must be supported by valid guarantee letters.
• Any uncovered items should be collected upon issuing the Final Guarantee Letter (FGL).
• Attach all supporting documents accurately and accordingly.
• Submit...