Casino Floor Customer Service Attendant

Regular Hourly Full-Time
Vernon, NY, US

Salary Range: $16.50 To $17.00 Hourly


CASINO FLOOR CUSTOMER SERVICE ATTENDANT

Casino Floor Customer Service Attendant job description summary:

The casino floor customer service attendant is responsible for various service areas of the Operations department.

Essential duties of the casino floor customer service attendant include the following:

• Provide excellent guest service to both internal and external guests.

• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.

• Responsible for the morale and direction of all front-line associates.

• Routinely inspects all supported equipment, identifying potential problems and repairing same, if possible.

• Responsible for providing racing programs and the removal of bill and ticket jams in the self-bet machines in the VLT building and hotel.