Casual Digital Health Support Clerk

Join Interior Health as a Casual Digital Citizen Support Clerk in beautiful Kelowna. Help improve digital access to healthcare while delivering outstanding customer service and supporting vital virtual health technologies.
This role involves assisting citizens with using digital health resources like MyHealthPortal and online patient booking systems. You'll ensure user confidentiality while troubleshooting and resolving technical issues. Ideal candidates are those with a background in customer service, demonstrating patience and technical aptitude to foster positive patient interactions. The flexible work schedule allows for casual and on-call opportunities.
Key Responsibilities:
• Support users of digital health platforms
• Handle technical troubleshooting for applications
• Maintain privacy and security protocols
• Collaborate with team members to enhance services
• Engage in community digital health promotion
Requirements:
• Two years of recent related exp...