TT
Posted:
February 22, 2026
Location:
Toronto, ON, Canada
Job Description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee‑first process. Our vision is a place where employees know they can thrive.
TTEC is seeking an enthusiastic CCaaS Architect to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading.
What You’ll Be Doing
- Lead voice and digital AI self‑service solutions for large, multi‑location contact centers
- Design, develop and implement AI self‑service applications with Google CCAI
- Interface with clients, lead design decisions and drive toward defining solution requirements and technical design
- Serve as a project lead for the Google Delivery practice for assigned Google CCAI projects
- Collaborate with project team members to provide input to conversation design specifications <...
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Submit your application for the CCaaS Architect - Bilingual French & English position at TTEC Digital.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Toronto, Canada
Posted:
February 22, 2026
Deadline:
April 03, 2026