CelcomDigi Internship Programme

Overview

Intern will be trained on overall customer journey and assigned to front facing customers that require non-sales services at CD Stores.

• CD intern placed at designated CD Store is required to arrive at CD Store punctually at 9.30 a.m to participate in morning briefing and subsequently get ready to greet and service CD customers, including guiding customers at store kiosk if required
• CD intern is expected to support CD Store in doing show and tell , creating creative and engaging content ( mainly short videos ) on social media platforms, mainly Tiktok, Instagram and Workplace , and driving customers' digital adoption
• CD intern is expected to serve customers and support the store as required or needed by Retail Leader & Specialists, mainly on non-sales transactions and services that doesn't require any system and tool access

CD Intern Persona

Versatile