Central IT - Senior IT Support Technician

Role Details:

Job Title:

IT Support Technician – 2nd Line

Location:

Mumbai

Reports to:

IT Support Manager

Direct Reports:

N/A

Primary Purpose

The Apprentice System Administrator will support the Operational, DevOps and Technology team. They will provide technical support across the organisation and will help to monitor and maintain ISO 27001 policies and process.

Main Responsibilities:

The IT Support Technician is responsible for the smooth running of computer systems, both hardware and software ensuring that users get maximum benefits from them with minimal disruption, this includes:

Support and Ticket Systems

·       Provide 1st and ...