Central Quality Engineer (Level 7)

Job Description

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.

Roles And Responsibilities

• Be the customer advocate and bring their voice to the global, regional or local programs forums to achieve continuous improvement of product quality
• Document, define and effectively escalated product quality problems through the use of analytical tools for problem solving
• Meet or exceed the key quality metrics of the product (IPTVs, CPVs, Initial Quality Surveys (Compass, QFS), among others.
• Support Service Engineering and other functional teams during the investigation and resolution of field cases (high incidence, high criticality).
• Comply with the proper plans to meet the quality objectives established for the applicable platforms
• To be the leader of the Current Product Improvement teams and/or Quality Liaison Meetings (CPITs and QLMs) of the platforms ass...