Centre Manager - Mobile Service Centre

Job Title: Centre Manager Mobile Service Centre

Location: Sivananthapuram, Coimbatore, Tamil Nadu, Hyderbad and Bangalore

Budget CTC: 5.5 6 LPA

Job Summary:

Responsible for overseeing daily operations, staff management, customer service, and technical performance of the mobile phone service centre. Ensures high service quality, efficiency, customer satisfaction, and profitability.

Key Responsibilities:

• Operations Management: Ensure smooth day-to-day functioning and efficient repair workflows.
• Customer Service: Resolve issues promptly, improve satisfaction, and manage feedback.
• Team Supervision: Hire, train, schedule, and evaluate technicians and service staff.
• Technical Oversight: Supervise hardware/software repairs and use of diagn...