Chanel CRM & Digital Co-ordinator

Purpose of the Role

To formulate and execute the Chanel digital strategy in conjunction with retailers and Chanel International to maintain and increase market share and customer base.

Duties & Responsibilities

Business Performance

• Co-ordinate, manage and implement digital projects for Chanel South Africa
• Manage E-Retail activities
• Manage all E-Retailers website updates and campaign launches with information provided by UK team
• Manage communication with E-Retailers on animations (emails, social media, etc.) based on Global guidelines, and ensure close collaboration with UK Marketing team
• Brief UK e-Retail team on visuals needed
• Produce weekly updates and monthly sales report
• Organise regular test purchases
• Monitor E-Retailer activities and competition (social media and CRM)
• Link with Legal on Grey Market
• Liaise wi...