Channel Partner Specialist

We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices . We're looking for more bright minds who'd love to change the world by solving complex problems.

What You'll Do
Manage day-to-day partner communications via tickets, email, and Slack, ensuring timely and accurate responses

Monitor and manage partner-related tickets to ensure SLA adherence and a zero backlog of unanswered communications

• No unresolved partner communications beyond two business days

Coordinate closely with internal teams (Accounti...