Channel RFI Senior Analyst

Job Description

Airwallex is a global payments fintech company supporting cross‑border transactions in over 130 countries. We’re seeking a Channel RFI Senior Analyst to lead the handling of external enquiries from correspondent banks, partner banks, and law‑enforcement agencies, ensuring timely, high‑quality responses that protect the company from financial‑crime risk.

Role Responsibilities

• Own and manage the external RFI mailbox and workflow for correspondent/partner banks and law‑enforcement agencies, ensuring timely triage, tracking and closure within SLAs.
• Respond to correspondent bank RFIs on cross‑border wires and virtual account flows, reviewing end‑to‑end payment journeys, interpreting SWIFT messages, and coordinating inputs from FCC, TM, KYC, Financial Partners and Commercial teams.
• Handle law‑enforcement enquiries (e.g., police, regulators, tax/customs authorities), ensuring responses comply with internal policy and ...