Chat Support Representative

Chat Support Representative | Non-Voice Account

Salary Package: Up to ₱28,000 per month
Location: Bridgetowne, Pasig City
Full-time | Shifting Schedule

Job Description:

We are hiring Chat Support Representatives for a Non-Voice Account located in Bridgetowne, Pasig City. This role focuses on assisting customers through chat and email platforms—no voice calls required.

If you have strong written communication skills and prefer a non-voice environment, this is a great opportunity to grow your career in the BPO industry.

Responsibilities:

• Respond to customer inquiries via chat and email promptly and professionally
• Provide accurate information regarding products, services, and account concerns
• Resolve customer issues while maintaining quality and efficiency standards
• Document customer interactions in the system
• Meet required KPIs such as response time, resolution rate, and cus...